Error Checking for updates

Support FAQ

Issue

When checking for updates you may get the error message:

Error Checking for updates

Failed to find value in registry:
SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Liquid Studio 2017

Resolution

Please first try uninstalling the application from Windows Control Panel.

If this gives the same error, please re-run the old install for the exact version e.g. 14.x.x.x and it should allow you to uninstall the application.

If you login to our website, you can see all the old downloads here:
https://www.liquid-technologies.com/my-downloads

As a last resort, you could use the Microsoft tool:
https://support.microsoft.com/en-gb/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

When the current application has been uninstalled, download the new application release and install as normal.

 

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