When upgrading with current version, there is a "Could not access network location" error

Liquid Support Replied

8/12/2023 at 8:08 AM

Employee Post Marked As Resolution

Hi Craig,

Sorry to hear you have this issue.

When you run the Installer, on the page 'Destination Folder', what is the 'Folder path' value set to?

This should be a local path, e.g. C:\Program Files\Liquid Technologies\Liquid Studio

Also, on the page 'Start Folder', are you selecting 'All Users' or 'Just Me'? Try setting this to 'Just Me'.

Craig Prusansky Replied

8/14/2023 at 9:03 PM

Hi,

The problem was with the "All Users" setting. The folder path was set fine but when I switched it to "Just Me", the install completed successfully. Not sure why that happened, but it worked.

Thanks for your help.

Craig

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